Wimbledon classical Guitar Society Privacy Policy

WiGS

1. The Wimbledon classical Guitar Society (WiGS, “we”) is an unincorporated community club that aims to nurture and promote excellence in amateur classical guitar playing, whilst sustaining and growing for future generations. We arrange and hold concerts and member sessions, classes and workshops.

This policy

2. WiGS is committed to protecting and respecting the privacy of its members and customers and to meeting its data protection responsibilities. Our ICO Registration Certificate can be found at ico.org.uk/register by searching our reference ZC008515.

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3. This Privacy Policy (last reviewed on 9th October 2025) describes the ways in which WiGS collects, uses, discloses, and manages the data of its members and customers. 

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4. We may modify this policy at any time, so please review it from time to time. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

The information that we collect and how we collect it

5. We collect information relating to our members, to our website subscribers, and to people who buy tickets for and attend our concerts, as necessary for the organisation and management of our activities.

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6. In relation to our members, we collect information when people join us and when they take part in our activities. This might be when someone completes an enquiry form (e.g. on our website) or when they contact us to enquire about joining us. Subsequently we collect information about which of our activities our members take part in, so that we can organise those activities as best we can. 

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7. The information that we collect about our members covers:

​a. Name and contact details (telephone and email address);

b. How people heard about us;

c. Summary information as to playing standard and background;

d. Joining and, when applicable, leaving dates;

e. Home location, and address for those hosting member sessions;

f. Availability for and attendance at our activities;

g. Member subscriptions due and paid; and

h. Management Committee and other roles undertaken.

8. We do not collect payment information in relation to member subscriptions as these are paid by members directly to our bank account.

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9. In relation to our website subscribers and concert attenders, we receive, collect and store:

​a. Information entered on our website or provided in other ways. 

​b. Website visitor location (Internet Protocol address), device type, and pages visited, through the website’s Real-time Analytics feature, though this data is anonymized, sensitive information like passwords is not collected, and the data collected is limited if visitors do not accept cookies or use ad blockers. 

​c. We may use software tools and cookies to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

​d. When a website visitor buys ticket(s) for a concert, they fill out a form which collects their first name, last name and email address (all required fields). This information is necessary to complete the ticket purchase, issue the ticket(s), and facilitate entry to the concert. Payment can be made through Apple Pay or Google Pay, for which payment is encrypted by the respective provider. For credit card payments, the information required is the payment card number, expiration date, CVV code, and the card holder’s name and address, all of which is securely processed through the customer’s chosen payment provider. Our website does not store credit card details on its servers but uses secure, encrypted connections to process payments. Customers may choose an option to save credit card details for future transactions, but this is only done with the customer's consent and is securely managed.​